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Frequently Asked Questions

Hotel Overview / Brand Concept

Atami Pearl Star Hotel is a luxury resort offering ocean views from every room overlooking Sagami Bay. Featuring natural hot springs, a spa, fitness facilities, and four dining options, we welcome guests as a wellness resort where mind and body find harmony.
Please check our information page for the latest updates.

Where sea and sky merge in breathtaking vistas, cuisine crafted from local bounty, and gentle, attentive hospitality. We offer moments where you find tranquility and renewal within the extraordinary.

The latest announcements can be found on our information page Event details, special plans, and campaign information are also updated regularly.

The hotel’s architecture combines modern elegance with traditional Japanese artistry.Its façade, inspired by machiya latticework and framed in basalt stone, creates a refined and dignified impression.As evening falls, the building glows like a lighthouse guiding travelers home.Inside, the main lobby rises 10 meters high beneath a lantern ceiling patterned with split bamboo,while lattice columns evoke the rhythm of a sukiya-style streetscape.A solid zelkova reception counter recalls the shape of an oar, symbolizing the start of a voyage.At the center, a lava-stone water basin adorned with seasonal flowers welcomes each guest.

Atami Pearl Star Hotel is a wellness resort themed around “Light, Sea, and Serenity.”
Every space is designed to “harmonize mind and body,” allowing you to feel a sense of calm tranquility and rejuvenation from the moment you arrive.
Throughout your stay, we offer you time that shines from within, like a pearl.

The brand colors “Kaoru Pearl” and “Pearl Gold” evoke the tranquil shimmer woven by the sea and light, while “Atami Blue” represents the deep hue of the ocean and “Pearl Black” expresses a dignified stillness.
During your stay, you can enjoy the beauty of light and shadow shifting with the passing hours.
The simple logo embodies a reverence for the sea, light, and pearl-like beauty.

Access

〒413-0012
6-45 Higashikaigan-cho, Atami City, Shizuoka Prefecture
Tel: 0557-48-6555
Approximately 570 meters from the JR Atami Station ticket gate exit. About a 10-minute walk, or about 5 minutes by taxi or car.
Located directly in front of Atami Sun Beach and Omia no Matsu.
Please use the access map.

Our hotel does not offer a shuttle bus service, but we have partnered with a taxi company to provide a free taxi ride between Atami Station and the hotel for our staying guests.
How to use the service:
1.After exiting the Atami Station ticket gate, proceed to the left where the taxi stand is located.
2.Inform the driver that you are going to “Atami Pearl Star Hotel.”
For your return journey:
You can also use this service to travel back to Atami Station from the hotel. Please inform the front desk staff to arrange it for you.
Please note:
・On busy days such as national holidays or during fireworks events, there may be a delay of 30 minutes to 1 hour in taxi availability due to congestion. We appreciate your understanding in advance.
・This service is only available from the Atami Station taxi stand. It does not apply to pick-ups from other locations, travel to destinations other than Atami Station, or if you wish to make stops along the way.

It depends on the traffic but it would be around 790 yen.

Yes. From JR Atami Station, take the bus bound for Atami Port for about 5 minutes → Get off at Omiya-no-Matsu stop. You will arrive directly in front of the hotel.

Yes, we have a self-parking multi-level garage available on-site.
Vehicles must not exceed the following dimensions: height 2.1m, width 1.9m, length 5m.
Please contact us in advance if your vehicle exceeds these dimensions.
Available to guests staying overnight, dining at our restaurant, using the spa, or visiting the fitness center.
EV chargers are also available. For details, click here

Yes, you can use the multi-story parking area.
For large motorcycles, the entrance gate usually opens automatically.
For mid-sized or smaller bikes, the gate may not respond.
Please let our staff know upon arrival or departure.
If the gate does not open even for a large motorcycle, please contact our staff.

Parking is complimentary for hotel guests from check-in to check-out.For parking fees related to the use of other facilities,
please refer to the information here

Stay & Reservations

Check-in is at 15:00 and check-out is at noon.
*Depends on reservation plan.

Yes, we accept items other than valuables at the front desk reception.

Breakfast is complimentary for all hotel guests.
A buffet-style breakfast offering Japanese, Chinese, and Western cuisine is served on the 6th floor.
Guests may also enjoy breakfast in the comfort of their room for an additional fee.

For children aged 0 to under 6 years old sharing a bed,
a facility usage fee of JPY 3,630 per child applies,
inclusive of tax and service charge.

Children of elementary school age and older are charged at the adult rate,
which is JPY 15,730 per person, inclusive of tax and service charge.

Baby cots and bed rails are available upon request,
and we provide a dedicated amenity kit for children,
including a toothbrush and body towel.
In addition, a nursing room is available on the 1st floor.

Room rates vary depending on the season and room type, but typically range from JPY70,000 to JPY80,000 per room per night with breakfast included.Dinner-inclusive and special stay plans are also available. For current rates and availability, please refer to our official website.
Please click here to make a reservation.

We offer anniversary stays and dinner-inclusive plans designed to make your special occasions truly memorable.Celebrate precious moments in an atmosphere of elegance and serenity.
Click here to see the anniversary plan.

Guest Rooms

Of our 87 guest rooms, 81 face the serene waters of Sagami Bay, each featuring an open terrace and a private natural hot spring bath.Every room invites guests to experience the gentle harmony of sea and sky.From elegant suites to refined standard rooms, a variety of styles await to suit every journey.
Here is an introduction to the guest rooms.

Detailed information is available on each guest room page.

Yes. There is a set of hotel lounge wear, jacket, and slippers that can be used for the public bath , breakfast and club lounge. In addition, we have nightwear that you can wear during your sleep.

Yes. All rooms feature mildly alkaline calcium-sodium chloride hot spring water drawn directly from our own source. It is said to warm the body from within and smooth the skin.

We offer the “ROTEN” room with an open-air bath, where you can enjoy spectacular views from your room.
Additionally, there are large baths for men and women on the top floor.

ROTEN rooms have an open-air bath on the terrace.
VIEW BATH rooms are located on the 2nd and 3rd floor. They do not have an open-air bath but you can see the view of Atami Bay from the window.
TERRACE BATH rooms are suite rooms facing the mountain. They do not have an open-air bath but the bath is located on a covered terrace.

“Shitsurai” describes a guest room featuring a Western-style space with tatami mat flooring, arranged with subtle Japanese seasonal elements to create a calm and refined atmosphere.

Dining & Facilities

The hotel offers a variety of dining venues,
including French and Japanese restaurants, sushi, teppanyaki, a bar, and a sweets boutique.
Each restaurant showcases dishes crafted to bring out the best of locally sourced ingredients
Please refer here for details on our restaurants.

Yes, restaurant-only use is possible with advance reservations. Please click here to make a reservation.

Smart casual attire is recommended.

“An Spa” offers nature-inspired treatments,
while “LUCINA Atami” provides state-of-the-art fitness facilities
designed for complete wellness and rejuvenation.
Please click here spa details.
Please click here fitness details.

Guests may enjoy the spa “An SPA Atami.”
In-room massage services are also available.
The last booking is at 22:00.
Rates are JPY 7,200 for 60 minutes and JPY 9,600 for 80 minutes.
Payment is accepted in cash only.

Hotel guests may use the fitness facilities during their stay.Some services may be available for an additional fee.
Fitness details are available here

All hotel guests are welcome to use the Club Lounge.
Cocktail time, starting from 17:30, is reserved for guests aged 20 and over.
Children of junior high school age and older may use the lounge during this time
when accompanied by an adult.

Please click here for Club Lounge information

The Club Lounge is open from 12:00 noon to 20:00.
Cocktail hour begins at 17:30.

Guests may use the lounge after completing the check-in process.
Please note that lounge access is not available after check-out.

Hot Springs

Our hot spring is a mildly alkaline calcium-sodium chloride spring,
sourced from our own well.
Further details are available here.

Please put on the loungewear, jacket, and slipper provided in your room.

No. The bath is only available to hotel guests.

No tattoos, including one-point fashion tattoos, are permitted to be shown in any hotel facilities. Please wear a jacket or similar covering in the lobby, restaurants, and other public spaces, and please be considerate when using the infinity bath or fitness center.

Hotel Services

We have wheelchairs to be used inside the hotel. However, you may have difficulties in certain areas. Please contact us for more information.

Yes. We offer hotel-wide Free Wi-Fi.

Yes, EV chargers are installed on the premises.
The chargers can only be used by guests staying at the hotel.
Advance reservations cannot be made.
・4 Panasonic regular chargers
・1 Takaokatoko rapid charger *Charged: 2,000 yen (tax included) per charge
To use either of these, you will need to complete the procedure at the 1st floor reception on the day.

Hotel guests, restaurant guests, Lucina Atami members, AN Spa guests, and external visitors.
Reservations are not accepted.

Standard chargers
Hotel/restaurant guests: Free
External visitors: ¥1,000 per use (max 4 hours)
Quick charger
¥2,000 per use (max 2 hours)

Payment can be made at the 1F Reception by cash or credit card.

Policies & Etiquette

Yes, children are welcome in both the hotel and restaurants.
For the comfort and safety of our guests,
preschool-aged children are kindly requested to refrain from using
the sushi counter and teppanyaki counter.
In such cases, we will be happy to seat you at a regular table.

Yes. We recommend smart-casual attire. Please refrain from wearing tank tops, shorts, bathing suits, or flip-flops.
Staying guests are kindly asked not to wear hotel loungewear, jackets, or slippers in restaurants or public areas, except during breakfast, at the Infinity Bath “Yunofune,” and in the Club Lounge.

All guest rooms, including terraces, are non-smoking.
Designated smoking areas are available on the 2nd floor
(in front of the Club Lounge) and on the 6th floor
(in the parking area outside the restaurant).

Photography for private use is permitted in public areas of the hotel.
Please note that photography is strictly prohibited in all areas of the large public bath,
including the bathing area and the relaxation area.
Guests are kindly asked to be considerate of other guests at all times.

〈About shooting for commercial purposes〉
Any photography or filming conducted for commercial or profit-making purposes
within the premises of Pearl Star Hotel Atami requires prior approval from the hotel.
Please contact the hotel in advance for details

Visitors are not allowed in guest rooms. Rooms are for registered guests only, to ensure safety and security in case of emergencies. For security reasons, access to guest floors requires a key card.

Payments & Currency

At front reception, restaurants & bar, fittness and spa can use payment as attached.
Please checkhere

Currency exchange services are not available on site.

If you have more questions, Please contact us.

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